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The part of the site that answers the question you were about to email.

Most first enquiries ask one of about twelve things: what a wavelength does, which certificate a market needs, how a battery ships, or what the minimum really is. Those answers are here, written out, before you have to spend a meeting on them.

Engineering team reviewing device documentation
01

Blog

Longer pieces on wavelengths, compliance, battery shipping and choosing between OEM and ODM. Written for buyers, not for search engines.

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02

FAQ

The twelve questions that come up in almost every first call, answered in plain language with the numbers attached.

Read the FAQ
03

Certifications

Which document covers which market, and how to request a copy of the one your customs broker is asking for.

Compliance overview
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Start here.

Three pieces that answer the questions behind most first orders.

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Before you email

The four questions that turn into a meeting.

If your question is one of these, the answer is already written and you can skip the call.

Most read

What is your minimum order? 300 pcs on handheld devices, 500 pcs on LED masks, 3,000 pcs for a new mould. Read the answer
How long does production take? 25-35 days from deposit and artwork approval; 70-90 days when new tooling is involved. Read the answer
Which certificates do you hold? ISO 9001:2015, ISO 13485:2016, and a per-model CE / RoHS / FCC / IEC 62471 set. See documentation
Can you ship batteries? Yes, with MSDS and UN38.3 supplied. Carriers refuse the cargo without them. Read the guide
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