What we collect
Inquiry detailsName, company, email, phone or messaging handle, target market, model and quantity that you enter in a form or send by email.
Technical dataStandard server logs: IP address, browser type, pages requested. Used for security and to keep the site working.
What we do not collectNo payment card data through this site. No account registration. No special-category personal data.
Why we use it
To answer your inquiryQuotation, samples, lead time and technical documents you asked for.
To run the orderIf you place an order, the information is used to produce, document and ship it.
How long we keep it
InquiriesUp to 24 months from the last contact, then deleted or anonymised.
Order recordsRetained as long as required by accounting and export regulations.
Who we share it with
No selling of dataWe do not sell, rent or trade personal information.
Service providersFreight forwarders, laboratories and customs brokers receive only what the shipment or test requires.
Your rights
Access and deletionWrite to the email on the contact page to request a copy of your data, correction, or deletion. We answer within 30 days.
CookiesThis site sets no advertising cookies. If analytics are enabled, they are aggregate and do not identify you.